We are committed to delivering your carefully curated selections with precision and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your premium items are meticulously prepared for shipment. Our logistics partners specialize in handling delicate and high-value goods, guaranteeing secure transit from our warehouse to your doorstep.

Processing typically concludes within 48 hours for in-stock items, though seasonal demand may occasionally extend this period. Transit durations vary by destination: domestic shipments usually arrive within 3-7 business days, while international deliveries may require 10-20 business days. Please note these are estimates—carrier delays or customs inspections may impact final delivery dates.

We offer tiered shipping options designed for flexibility:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Economy Shipping (10-15 Business Days): Applies automatically to orders exceeding $60

Currently serving 40+ countries across North America, Europe, and select Asian markets. We cannot ship to embargoed regions or countries with restrictive import policies. During checkout, our system will automatically validate your address eligibility. For specific inquiries about upcoming service expansions, please contact our support team.

Within 24 hours of shipment dispatch, you'll receive a confirmation email containing:
- Your unique tracking number
- Carrier-specific tracking portal links
- Estimated delivery windows

For consolidated shipments, tracking updates may temporarily pause during international customs clearance—this is normal procedure.

If your tracking shows no movement for 10+ business days or the delivery date has passed without updates, please contact [email protected] with your order number. Our logistics team will initiate a carrier investigation within 48 hours. In rare cases of irrecoverable loss, we'll prioritize replacement or refund options based on your preference.

International customers are responsible for all applicable customs fees, VAT, or import taxes. These charges vary by destination country and are determined solely by local authorities. We declare all packages at actual purchase value and cannot mark shipments as "gifts" to avoid fees. For accurate duty estimates, please consult your national customs website before ordering.